Needs you
Concessions, call patches, DNC overrides. Bot is holding the line until you decide.
Concession · ₹2,500 value
Holding caller 4 min 12s
Win-back · run #14
Manish Kapoor
TT-6993 · +91 98XX 36889 · Pro plan since Feb 2024
Offer: free strategy build + 1-month Pro extension
AI's reasoning: Caller raised explicit pricing concern after 45s of friendly chat. Self-described last 3 months as "busy with full-time job", not "lost faith". Past NPS 9 (Q4 2025). 1 prior concession (May 24, redeemed). Concession value (~₹2,500) is below per-user lifetime cap (₹5,000); below per-campaign weekly cap (3 / 10 used).
"Yaar, ₹999 ke liye main itna time nahi de paunga right now. Kuch alag option hai kya?"
Open full transcript (4:32)
00:00 bot Hey Manish, this is Tradetron — we noticed you haven't logged
in for a while. Anything you got stuck on?
00:08 user Haan haan, bas time nahi mil pa raha hai. Job thodi heavy hai.
00:14 bot Got it. Most of the people I'm calling today are saying the same.
Quick question — when you DID log in last, were you happy with
what you'd built, or did something get in the way?
00:24 user Strategy theek thi bhai, lekin time mil hi nahi raha.
00:32 bot Fair. If I could save you the setup time — like, my team builds
one for you and you just review — would that change things?
00:42 user [pause] Hmm. Lekin abhi paise bhi… ₹999 ke liye main itna
time nahi de paunga right now. Kuch alag option hai kya?
00:50 [AI] pricing-objection detected · request_concession_approval()
00:51 bot Let me check with my team really quick — one sec.
00:53 [AI] posted to #tt-slack-codeops · holding…
…
Context
Lifetime value₹14,985
Months on Pro15
Strategies deployed3
Last NPS9
BrokersZerodha · Upstox
Guard rails
This-week concessions3 / 10
His lifetime concessions1 / ∞
Risk score0.14
Estimated retention lift+38%
Call patch · creator consent needed
Holding caller 11 min 04s
NPS May · single shot
Pradeep S
TT-7402 · +91 99XX 71262 · Pro · subscribes to "RIC Backbone" strategy
Patch live call to Amit Sharma (strategy creator)
AI's reasoning: Caller asked a precise technical question about delta hedging behaviour in expiry week. Bot's knowledge stops at user-facing docs; creator owns the actual logic. Caller has explicitly consented to the patch ("haan main baat karunga"). Creator's phone is on file. Estimated patch duration 5-8 min based on similar past patches.
"…honestly the strategy is great but I want to ask the creator one thing about delta hedging in expiry week. Agar 5 minute ke liye baat ho jaye to bahut achha."
Creator
NameAmit Sharma
Phone+91 98XX 22171
Subscribers1,247
Last patch3 days ago
Patches accepted17 / 19
Caller
Tenure9 months
Active strategies2
Patches requested1 (first time)
Recent decisions
last 24h